The concept of Quality has evolved, moving from a system made rigid by excessive constraints to quality management more focused on the effectiveness and efficiency of the company’s organizational processes. A growing number of companies have chosen ISO 9001 System Certification with the aim of ensuring compliance with contractual requirements by implementing management models aimed at improving performance.
Quality management, in a national-European-international context, is a way of strategically working and managing one’s own business to increase the company’s competitiveness and level of success.

Who needs this certification?

ISO 9001 certification is used both in private and public sectors to increase trust in products and services provided by companies, between business partners in business-to-business relations, in the selection of suppliers along supply-chains, and in the selection of participants in calls for tenders.

The sectors involved are:

  • IAF02: Mining of minerals (quarries, mines and oil fields);
  • IAF15: Products for the processing of non-metallic materials (e.g. bitumen);
  • IAF16: Lime, gypsum, concrete, cement and related products;
  • IAF17: Metals and their alloys, manufacture of metal products;
  • IAF19: Electrical and optical equipment; – NEW –
  • IAF28: Construction companies, Installers of plants and utilities;
  • IAF29: Wholesale trade, retail; repair of motor vehicles, motorcycles and personal and household goods; – NEW –
  • IAF33: Information technology; – NEW –
  • IAF34: Technical consultancy, engineering services;
  • IAF35: Professional services for businesses;
  • IAF37: Education and training.

All this requires that the company “configure” the quality management system according to its characteristics and type of product in order to:

  1. optimize and rationalize the management of its products and services;
  2. effectively and efficiently control design (if performed), production and/or construction activities;
  3. continuously monitor the adequacy of the human and economic resources invested with respect to what is actually required by the legislative requirements as well as by contractual provisions.

The certification of a quality management system by a third party certification organization (such as APAVE CERTIFICATION ITALIA) becomes an element of prestige and growth for the company itself.

How is the certification granted?

Certification Process ISO 9001 Flow chart - Apave Certification

Certification audit

  • Stage 1: Stage 1 of the QMS certification process (Quality Management System), is carried out at the Organization to be certified and consists of an analysis of the documentation related to the management system: from planning, we move on to execution. If the result is positive, then the certification process moves to stage 2;
  • Stage 2: Stage 2 of the QMS certification process, conducted in the field, enables the assessment of the compliance of the quality management system in relation to the activities and/or type of work which is the object of the scope of application of the system. If the result is positive, the Certification is then approved.

Maintenance Audit

Maintenance audits are designed to assess the continued compliance of the QMS and the effective and efficient treatment of any findings (which APAVE CERTIFICATION ITALY classifies in Non-Compliances, Remarks and Comments) detected in previous audits.

Renewal Audit

Every three years, APAVE CERTIFICATION ITALIA carries out an audit aimed at evaluating the overall and continuous effectiveness of the QMS.
This activity takes into account the performance of the QMS over the entire past certification period including a review of the documentation by performing an audit that evaluates the entire QMS.

What are the advantages of having a certified quality management system?

  • The ability to participate in international tenders;
  • Provides and guarantees reliability towards third parties;
  • Improvement of competitiveness.
Reference standard

The Quality management systems standard. Its requirements are internationally recognized and it identifies the basic characteristics of a management system aimed at meeting the needs of its customers.

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