General informations
  • Course start date : Friday 12 January 2018
  • Location : Brescia
  • Total duration : Thursday 22 August 2019
  • Lecturer : AICQ-SICEV qualified instructors
Presentation and objectives of the course

Professional development of the participants to carry out internal or third-party Audits of Quality Management Systems, according to the new UNI EN ISO 9001:2015 standard. Maintain possession of the qualifications and certifications acquired.

Recipients of the course

Professionals working in the field of management systems: 3rd party auditors, internal auditors, consultants, managers of management systems wishing to update their knowledge of the New 14001:2015 Standard.

Schedule
  • Module 1 * - topics of a transversal nature 4 hours
    - Risk Management Systems: ISO 31000 principles, terms, and definitions - The frame of reference; the main Risk management tools and techniques
    - The high-level structure (HLS) of the new ISO standards
    - Overview of organizational and context analysis techniques
    - Business Continuity and economic sustainability overview.
    - The ISO 10014 - ISO 55001 standards - Overview
  • Module 2 - 4 hours
    - Typical threats and opportunities related to the QMS: examples
    - New versions of the ISO 9000 and ISO 9001 standards
    - Context analysis within the QMS including identification of stakeholders. Their needs and expectations
    - Gap Analysis between applied QMSs and the new ISO 14001:2015.
    Notes on:
    - Change management
    - The effective evaluation of the QMS processes
    - Management of requirement exclusions
    - The Role of Resources and Management; related standards ISO 1001-2-3-4
    - Supply Chain and related risks
    - ISO 10018 on staff involvement and competence.
    - Advanced analysis of customer satisfaction: related standards
    - The role of the information system and documented information;

    - Exercises;
    - Summary of results and discussion
    - Final exam.